Custom Apparel and Promotional Products in Bargersville, Indiana
Duke Homes is a top-rated custom home builder. Rooted in integrity and excellence, their mission emphasizes exceeding customer expectations and community engagement.
Initially, they were in need of embroidered employee gear to boost brand recognition and employee pride. Later, they partnered with us for promotional product needs for events and homeowner gifts.
Duke Homes chose to partner with Spotlight because they trusted our expertise in custom apparel and promotional items and our commitment to customer service and community support resonated with their values.
One of their reasons for continued patronage is positive interactions with our staff and a seamless process for ordering. We are proud to have earned their business for the past 9 years.
Strategic investment in promotional products can yield tangible benefits for companies looking to enhance their brand presence and employee engagement. Duke Homes is proof! They are growing by leaps and bounds.
Our Promise to Our Clients
Being solutions focused means creating a strategy, idea or process to end a problem. Our best solutions are created by team members who are inherently optimistic, creative, and energetic. We take great pleasure in delighting our customers. We love it when our solutions help our customers “Hit it out of the Park”. Whether we are making them look good and feel great in their logo’d apparel, or their tradeshow giveaways and printed marketing pieces help land a big customer, seeing our customers “WIN” is a super charge to get up and do it all over again tomorrow.
A servant leader is a leader that shares power, puts the needs of others first and helps people develop and perform as highly as possible. We believe that every day is a fresh start and an opportunity to learn something new. There is no endpoint to servant leadership development. It begins with knowing who you are and what you bring to the table. As Iron sharpens iron, we as team members sharpen each other’s skills when we are faced with customer challenges by brainstorm together to solve problems which gives us a competitive advantage. We have the power and the accountability to make good judgments under tight timelines.
We measure efficiency by having the ability to do something or produce something without wasting materials, time, or energy. Spotlight Strategies is most successful in an atmosphere where team members and systems consistently optimize the standard processes (and roles) as defined by the company, yet, where a spirit of flexibility prevails when customer and production needs require team members to assist and support one another to deliver on company promises and points of differentiation. Team members have a passion for exceeding customer expectations while preserving the company’s ability to grow and thrive (strategically and financially).
Integrity is the quality of being honest and fair and at Spotlight we value that our customers can count on us. If we make a mistake, we own it. If our vendors make a mistake, we get it fixed. If we say it will be done at a certain time, it is – No Excuses.
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